Frequently Asked Questions (FAQs)

1) How to place an order with us?
Domed Stickers International offers the following 3 options to place the orders online easily.
1. Design your own sticker using our online design application from our range of standard shapes and sizes.
2. If you have your own design/artwork please choose the Custom Domed Stickers Option and upload to order online
3. You can also place an order by sending an email to sales@domedstickersinternational.com.au quoting your Title, Forename, Surname, Company name, Phone number, Quantity required, Size, Shape, and your desired Vinyl type / colour. If you have your company logo or design ready, please attach it to the email. In order to provide your own artwork, please read our artwork guidelines to know the different ways of supplying artworks.
All Orders will be processed to the next level, once the pdf design proof has been approved.

2) Can I order domed stickers with just my logo?
Of course! We have a team of artists that will happily work with just your logo. When emailing the logo to us, please include as much information about your requirements as you can, such as an idea of the design you would like, size, shape and vinyl colour. One of our artists will prepare you an artwork, and we will send you back a PDF by email to show you your design(s). From this point you can approve your favourite design or suggest any amendments if necessary. We are really happy to be able to offer a no-obligation free of charge artwork service to our customers. However, after the first free artwork for a given design, subsequent artworks or any further revision requested after the 1st revision will, at the customers approval, incurr a minimum design fee of $88AUD (Incl GST) per hour.

Domed Stickers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3) How do you prefer my artwork/logo to be supplied?

We pride ourselves on offering the best service for novices all the way up to professional graphic designers. We can accept logos and domed sticker designs in almost any format, just send us the best quality logo you have and we'll be able to produce the best possible result. As a general rule, our preferred file formats are .pdf .ai and .eps. Other common file formats that we can accept include .jpg .jpeg .doc and .docx. But don't worry, we can open almost anything. In the unlikely event that you send us a file that we cannot open, we will contact you about your options. We can currently accept files via email up to around 6MB. To find out more about submitting your own artwork and logos please visit our artwork guidelines page.

4) Do you offer metallic background options?
Yes! We offer a wide choice of 6 different vinyls to print your design onto. Vinyl is the name given to the sticker material that we print your design on to. Each vinyl type has its own unique properties, and we don't charge extra for metallic! Our range of vinyl options are described below:
White - Our most popular choice, high quality glossy white vinyl
Brushed Silver - Metallic Silver with a brushed effect
Brushed Gold - Metallic Gold with a brushed effect
Chrome Silver - Mirror-like chrome silver vinyl
Chrome Gold - Mirror-like chrome gold vinyl
Clear - Transparent vinyl

5) What information will I have to provide when ordering?
• Contact details (Your full invoice and delivery details including your phone number and email) • Company name • Quantity required • Size of domed sticker • Shape (Rectangle, Square, Circle, Oval, Star etc.) • Vinyl type (White, Brushed Silver, Brushed Gold, Chrome Silver, Chrome Gold, Clear)

6) How much do you charge for delivery?
Domed sticker orders have a choice of delivery options - just $11.50 for Australia Post, $16.50 for Express Post, $44.00 for Express Post Next Working Day Dispatch, or $55.00 for Express Post Same Day Dispatch.

7) Are there any setup or design fees?
OHere at Domed Stickers International we are proud to say that we have no hidden charges. To keep ordering simple, all that you pay is the cost of the domed stickers, delivery and GST on the total. That means no origination fees, no setup fees and no design fees!*
*We are really happy to be able to offer a no-obligation free of charge artwork service to our customers. However, after the first free artwork for a given design, subsequent artworks or any further revision requested after the 1st revision will, at the customers approval, incurr a minimum design fee of $88AUD (Incl GST) per hour.

8) How much do your domed stickers cost?
All of our prices are based on quantity. Therefore, the more you buy, the cheaper each sticker becomes. You can find the domed sticker prices by visiting our Price List page. Unlike many other suppliers, we do not hide this information as we believe our prices to be extremely competitive.

9) How can I pay for my order?
We require all payments on a cash-with-order basis. There are three different methods of payment that you can choose from: • Credit/Debit card over the phone • Bank transfer • Cheque Credit/debit card over the phone is almost instant, bank transfer can take between 24-72 hours to be confirmed and cheques may take several working days to clear

10) What stage in the order process do you take payment?
We ask for payment after you have approved the digital proof of the artwork that we will email to you free of charge. Once you have supplied your payment, the job will be put into production.

11) How long are your turnaround times?
We pride ourselves on having the fastest turnaround times in the industry! We aim to despatch all orders with a quantity below 10,000 within 5 working days of an approved artwork. If you need your domed stickers faster or to a strict deadline, we have a number of express services and courier options to get them to you even faster, contact us to see how quickly we can produce your design. For larger orders we will quote a lead time based on order quantity and the size of the design. Large orders can be part-despatched on staggered deliveries if required.

12) What is your minimum order quantity?
Our minimum order quantity is the lowest in the industry, just 25 domed stickers! and Minimum order only $33!

13) Can I see a sample before placing my order?
Yes, we have a number of pre-printed samples that we can send out free of charge for you to test on the material you will be using. If you require a sample of your own custom design before ordering there may be a small charge.

14) How does your service compare to others?
Our quality of service is the best in the industry and we strive to keep it that way. At Domed Stickers International we offer a reliable, friendly service and we invite you to give us a call at any time on 02 8003 5046. We offer all kinds of help, from styling advice all the way to designing your sticker for you, all completely free of charge!

15) How long have you been in the industry?
As a company, we have been in the badge and promotional printing industry for more than 30 years, gathering a vast amount of professional knowledge that we can use to help you create the perfect domed stickers for your company. Other aspects of promotional printing that we can provide you with include Domed Name Badges, Domed Name Tags, Keyrings, Acrylic Name Badges.

16) Is the doming resin scratch-proof?
15 All of our domed stickers are domed with a scratch-proof epoxy resin. Not only is the plastic coating scratch-proof, but it also provides protection from the sun's harmful UV rays. This protection helps to keep your logo looking bright and fade-free, preserving each of your design's vibrant colours for years of faithful service.

17) Can you design my domed stickers for me?
Yes! We have a team of experienced graphic designers that will happily produce a design based on your logo or a design brief, no-obligation, completely free of charge*. Once a design has been produced we'll email you the result and you can give us feedback on what you like and dislike about the design.
*We are really happy to be able to offer a no-obligation free of charge artwork service to our customers. However, after the first free artwork for a given design, subsequent artworks or any further revision requested after the 1st revision will, at the customers approval, incurr a minimum design fee of $88AUD (Incl GST) per hour.

18) Do you supply a digital proof before printing?
Yes, as each domed sticker is different, our artists will have to add a "cutline" to the design which indicates the edge of the sticker. Because of this, every order whether designed by yourself or one of our in-house graphic designers, will always include a PDF proof which must be approved by the customer before going to print.

19) How do you print the domed stickers?
We digitally print using a high resolution 4 colour process to print all logos, text and solid background colours onto your vinyl colour of choice. For more information on colours and printing, please see our artwork guidelines page.

20) How are the domed stickers supplied to us?
Our domed stickers are supplied in an easy to peel sheet format, usually around A4 in size.

21) How thick is your domed resin coating?
Our domed resin coating is usually around 1.5mm thick. However, due to tolerances in the production process, the thickness may vary by up to 33% (0.5mm).